Over the weekend, Affordablehost lost data to a hard disk crash on the server which hosts my site. There were backups, but they were three days old, so not only weblog entries from Thursday onward were lost, but also a weekend’s worth of forum entries on TheBereans.net, and possibly email on two other clients’ sites as well.
Affordablehost’s service has gone completely downhill since they were bought by dotCanada: slow access, slow support, constant downtime, and now this hard disk crash. Once upon a time, Tina Peters’ old Affordablehost would have expressed regret for the loss of data, and perhaps thrown in a free month of hosting for the trouble — or they would at least have emailed an apology to customers. The new Affordablehost has extended no such courtesies to me.
I was able to restore my site from my own cache in Offline Mode, but it’s definitely time to get out of here before Affordablehost does any further damage. I’m browsing WebHostingTalk for feedback, and I currently have an eye on Site5. Anyone else have recommendations for a good managed reseller hosting package with unlimited addon domains for under $25/month?
Update: Special Axishost deal for Affordablehost refugees! Axishost is Tina Peters’ new web hosting venture.